Decoding Customer Relationships

Whitepaper Customer Experience |  Engels | 2014

Good performance alone cannot crack the complex code that governs the strength of your customer relationships and the sustainability of your business. As competition intensifies, it is essential to get smarter about the experiences that matter, and deliver return on the bottom line.

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Niels-Berndsen-Customer-Experience-Management-(2).jpgNiels Berndsen
Practice Director Customer Strategies
e Niels.Berndsen@tns-nipo.com
020 5225 29 64

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